It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
Job Description
Responsibilities:
Requirements:
Day-to-day tasks:
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Job Description
Responsibilities:
- Identify appropriate advertisement channels for a variety of projects or programs
- Integrate Internet, social media, and professional networking in recruitment strategies
- Support social media and advertisement campaigns (via e.g. own LinkedIn account)
- Proactively search for ways to improve and streamline sourcing processes, build team collaboration, and add value for our customers
- Actively contact participants to take part in a data collection project
- This applies to both existing Taskers and those not yet signed up
- Personalized reach out
- Support ops team with recruiting, and close monitoring of needs based on project requirements
- Communicate with Project Management on recruitment progress and ongoing initiatives to reach recruitment goals
- Come up with creative ways of approaching communities that are important to our diversity requirements
- Review and evaluate candidate profiles to determine suitability for the study
- Guide selected participants through the TaskVerse onboarding process and signing of NDA and waiver
- Maximize sourcing through networking like LinkedIn, and reaching out to local agencies
- Answer initial questions on TaskUs and the projects we offer (e.g. in the Zoom chatroom)
- Provide guidance to the Project Management team- be the eyes on the ground in local markets
Requirements:
- Excellent written and spoken communication skills
- Customer service attitude
- People skills, positive, friendly
- Organized, able to work independently, eye for detail
- Experience in customer service, reception, and administration tasks
- Comfortable calling and speaking on the phone
Day-to-day tasks:
- Post ads on social media platforms frequently (LinkedIn, Instagram, Facebook, etc.)
- Do manual reach daily to different groups/communities of freelancers, translators, and gig-workers (mostly through free channels)
- Send and track emails of all potential participants to increase conversion - (interested participants to registration/participation)
- Promote referrals from participants who are in daily conversation
- Share the frequently raised questions or concerns to Ops team, so a change in process or instructions is implemented based on the pulse
- Need to respond to multiple emails / manage a common mailbox on a daily basis
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
