Mô tả công việc:
(Mức lương: Thỏa thuận)Accountable for the coordination of services to nominated key accounts and the support and back up for service delivery.
Coordinate internal and external delivery of goods to all customers, ensuring accurate and on time delivery.
Proactively address customer concerns and requests, developing solutions that demonstrate the promise of delivering quality value and service.
Provide level 1 customer service to new and existing accounts and develop significant relationships with key customers.
Promote the organisation’s products and services to customers through all interactions and telephone contact.
Support the preparation of customer presentations and customer reporting to internal and external stakeholders
Coordinate internally and externally the quality control process.
Management of Debtors / Account Reconciliation.
Support the new product development enquiry process, including samples management, managing artwork transition, mock-ups and concepts.
Coordinate New Item Setup of new products.
Collate and provide key customers with required reports when requested.
Process customer orders for nominated key accounts accurately and in a timely manner
Investigate & process of credit claims.
Act as the first point of contact for customer distribution centre enquiries specifically regarding the customer’s orders, deliveries or back orders.
Effectively manage Aged Stock.
Effectively utilise Salesforce as an execution aid and management tool across the group of customers
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Previous exposure to partnering with Industrial customers
- Highly developed computer and data management skills
- Proficient English for verbal and written communication
- Ability to establish credible relationships with a variety of stakeholders.
- High levels of personal integrity.
- Passion for delivering results.
- Capacity to quickly develop proficiency with Power BI.
- Previous experience in a similar role within FMCG, Distribution or Packaging
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Giáo Dục Đào Tạo,Đào Tạo
Đại Học
Không yêu cầu
